Store Policy

Who we are

Located in the wonderful metropolis of Chicago, Illinois, Tip Top Tech USA is your one stop shop for all your technology needs. We specialize in pre-owned Apple and PC desktops and laptops, networking and office equipment, components and parts, and many other electronic products.

To learn more about us, check out our about page

ACCEPTED PAYMENT METHODS

We accept only PayPal secure payments on this site.  PayPal allows you to safely and easily pay using your PayPal account or debit or credit card.  PayPal processes your payment so we never see your personal payment information.  No PayPal account? No problem! You can check out as a guest through PayPal using any major debit or credit card.  Learn more about PayPal.

PRODUCT WARRANTY & RETURNS

We stand behind every product we sell.  When you purchase an item from Tiptoptechusa.com, you will receive a complimentary 30 day warranty and a limited six month warranty.  Please be advised this warranty doesn’t apply to items that are sold for parts/not working or “as is.”  We will make sure to specify if an item is in parts only condition in the listing so please read each listing carefully before purchasing.

We do not accept returns at this time for software or hardware incompatibility or if a buyer changes her mind.  All items will come as described in our listings so please make sure to carefully review each listing before purchasing.  If you have  a question about an item, you can reach out to us at orders@tiptoptechusa.com.  Please make sure to clearly reference the item you’re asking about in your email.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We will never share your data with anyone for any reason.  Information such as your name, email address, physical address, and telephone number will never be provided to any other company for any reason.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Tip Top Tech USA in Chicago, IL is an online electronics and computer retailer. We provide unbelievable discounts, package items with care, and ship quickly.